Job description
About the Role
We are looking for an experienced IT Operations & Monitoring Responsible to join our team in Bursa. In this role, you will be responsible for monitoring enterprise production systems, ensuring 24/7 operational continuity, detecting potential issues proactively, and supporting incident management processes in a mission-critical IT environment.
What You'll Do
- Monitor enterprise systems, servers, applications, and network infrastructure.
- Track data center environments and manage system alarms.
- Perform first-level incident response and coordinate escalation processes.
- Participate in Major Incident Management activities.
- Monitor backup, batch, and scheduling processes.
- Support Disaster Recovery (DRP) operations and daily operational checklists.
- Prepare and maintain operational procedures and technical documentation.
- Produce operational reports and maintain documentation in English.
- Collaborate with cross-functional infrastructure and operations teams to ensure service continuity.
What We're Looking For
- Bachelor's degree in Computer Engineering, Information Technologies, or a related field.
- 2–5 years of experience in IT Operations, Monitoring, NOC, Operations Center, or System Operations.
- Experience with Windows Server and Linux environments.
- Knowledge of VMware, SQL, and TCP/IP networking.
- Hands-on experience with monitoring tools.
- Experience using ServiceNow.
- Knowledge of ITIL processes and Incident Management.
- Familiarity with backup technologies, batch scheduling, and operational support processes.
- Strong analytical, troubleshooting, and communication skills.
- Good command of English.
Success Profile
✔ IT Operations & Monitoring
✔ NOC / Operations Center
✔ Incident & Major Incident Management
✔ Windows Server & Linux
✔ VMware & SQL
✔ TCP/IP Networking
✔ Monitoring Tools
✔ ServiceNow & ITIL
✔ Backup & Disaster Recovery Support
If you're passionate about IT operations, infrastructure monitoring, and ensuring business-critical system availability, we'd love to hear from you.
Amaris is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
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Who are we?
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!