Business Analyst (Middle/Senior)

Hcm City
English

Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:   

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you! 

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.   

As you know, every person is different and so is every role in a company.  That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience. 
We look forward to meeting you!

Job description

ABOUT THE JOB

  • Work directly with business users to understand business needs, pain points, and operational challenges.
  • Analyze and design end-to-end business processes, ensuring alignment with business strategy and regulatory requirements.
  • Propose solutions and process enhancements to improve operational efficiency, user experience, and service quality.
  • Act as a bridge between business and technical teams, ensuring clear communication of requirements and solution outcomes.
  • Collaborate in defining product roadmap, feature prioritization, and solution feasibility with a product owner mindset.
  • Support solution design, integration, and implementation of payment-related systems (e.g., Payment Hub, Payment Operations, Payment Gateway, Core Banking interfaces).
  • Conduct gap analysis, impact assessment, and change request management for long-term projects.
  • Facilitate User Acceptance Testing (UAT), training, and post-implementation support to ensure solutions meet business needs.
  • Maintain documentation, process flows, and knowledge base for continuous improvement.
  • Stay updated on payment trends, compliance, and industry best practices.

ABOUT YOU

  • Bachelor’s degree or higher in Business, Finance, IT, Information Systems, or related fields
  • 4+ years of experience as a Business Analyst in Banking or Financial Services, with exposure to long-term transformation / digitalization projects.
  • Strong experience working with banking operations or back-office functions (e.g., payment operations, settlement, reconciliation, clearing, dispute handling, operational process flows).
  • Demonstrated ability to work closely with business users and proactively propose solutions to improve business processes.
  • Solid stakeholder management skills, especially in complex, cross-functional, or high-pressure environments.
  • Product thinking / product owner mindset – able to assess business value, prioritize features, and challenge requirements where needed.
  • Experience in Payments project is highly preferred: Payment Hub, Payment Operation, Clearing/RTGS, SWIFT, NAPAS, Digital Payments, Merchant Payments, or ISO 20022.
  • Familiar with BA methodologies and tools: BPMN, UML, Jira, Confluence, process mapping.
  • Good command of English, able to communicate with regional stakeholders.
  • Experience with Agile/Scrum environments.

WHY AMARIS?

  • Competitive salary and 13th-month salary
  • 14+ annual leaves per year
  • Premium healthcare insurance, starting from your probation period
  • Project reviews and yearly performance appraisal
  • Annual company trip
  • Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, badminton, etc.)
  • International team with flexible working time
  • Tailor-made career path
  • Technical workshops and training courses
  • Mobility: Opportunities to be on-site abroad in our offices in over 60+ countries

Equal opportunity

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.

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